--- title: "Where to Buy Snuuzu: US, Canada, EU, UK and Australia" canonical: "https://teslamattress.com/faq/where-to-buy-snuuzu" markdown_url: "https://teslamattress.com/faq/where-to-buy-snuuzu.md" language: "en" author: "Fredrik Mastouri" checked: "not-provided" content_updated: "2026-10-01" evidence_scope: "editorial-summary" source_scope: "visible page heading, answer and main content" --- Tesla camping FAQ Where can you buy a Snuuzu mattress? By [Fredrik Mastouri](/about) Updated 1 Oct 2026 Short answer Snuuzu sells direct from two stores. The US store, us.snuuzu.com, ships to the USA and Canada from Houston, Texas. The EU store, snuuzu.com, ships to Europe and other countries from the Netherlands. On 1 October 2026 the Model Y cost $899 in the US store and €899 in the EU store. On this page 1. [Short answer](/faq/where-to-buy-snuuzu#short) 2. [The two Snuuzu stores](/faq/where-to-buy-snuuzu#the-two-snuuzu-stores) 3. [Snuuzu prices by country on 1 October 2026](/faq/where-to-buy-snuuzu#snuuzu-prices-by-country-on-1-october-2026) 4. [Buying a Snuuzu in Canada](/faq/where-to-buy-snuuzu#buying-a-snuuzu-in-canada) 5. [Buying a Snuuzu in Australia, the UK and Norway](/faq/where-to-buy-snuuzu#buying-a-snuuzu-in-australia-the-uk-and-norway) 6. [Returns differ by store](/faq/where-to-buy-snuuzu#returns-differ-by-store) 7. [What to check on a used Snuuzu](/faq/where-to-buy-snuuzu#what-to-check-on-a-used-snuuzu) 8. [Discount code for a new Snuuzu](/faq/where-to-buy-snuuzu#discount-code-for-a-new-snuuzu) 9. [This answer does not apply if…](/faq/where-to-buy-snuuzu#this-answer-does-not-apply-if) 10. [Sources](/faq/where-to-buy-snuuzu#sources) ## Tools for the night [**Battery calculator** Climate use as a range](/tools/tesla-camp-mode-battery-calculator) [**Packing list** A printable checklist](/tools/tesla-camping-packing-list) Official Snuuzu photograph. The US and EU stores sell the same Model Y mattress. ## The two Snuuzu stores Snuuzu sells direct. Its [FAQ](https://us.snuuzu.com/pages/faq), read on 1 October 2026, says it has a warehouse in the United States for US and Canadian orders and one in the Netherlands for European and global orders. | Store | Ships from | Free shipping | Delivery time | | --- | --- | --- | --- | | US store, us.snuuzu.com | Houston, Texas | USA | USA 2–3 business days; Canada and other places 3–10 | | EU store, snuuzu.com | The Netherlands | EU | Netherlands 1–2 business days; rest of the EU 2–5; other countries 3–5 | The delivery times come from the [US shipping policy](https://us.snuuzu.com/policies/shipping-policy) and the [EU shipping policy](https://www.snuuzu.com/policies/shipping-policy), both dated 28 July 2026 and read on 1 October 2026. Both stores show the shipping cost for other countries at checkout. Neither store ships to P.O. boxes or military addresses. ## Snuuzu prices by country on 1 October 2026 Each store shows the price in the currency of the country that you select. The table gives the Model Y prices that we read on 1 October 2026: | Country | Store | Mattress only | With 2 pillows | | --- | --- | --- | --- | | USA | US store | $899 | $998 | | Canada | US store | CA$1,156.12 | CA$1,299.36 | | Netherlands and the EU | EU store | €899 | €998 | | Norway | EU store | €719.20 | €798.40 | | United Kingdom | EU store | £626.25 | £695.22 | | Australia | EU store | A$1,178 | A$1,307 | | New Zealand | EU store | NZ$1,458 | NZ$1,618 | The EU store also had a pre-order choice that was €50 cheaper: €849 for the mattress, shipping later. Outside the EU, the EU store price does not include import duties or local taxes. The [EU shipping policy](https://www.snuuzu.com/policies/shipping-policy) says that customs can charge these on delivery and that the buyer pays them. The US store says the same for Canada. ## Buying a Snuuzu in Canada Canadian orders go through the US store and ship from Houston. Select Canada in the store to see Canadian dollars. Shipping is not free, and duties or taxes can apply on delivery. If you return a mattress, it goes back to Houston, and Snuuzu says that the buyer pays the return shipping unless Snuuzu made the mistake. ## Buying a Snuuzu in Australia, the UK and Norway There is no separate Snuuzu store for these countries. Use the EU store and select your country. The order ships from the Netherlands. The prices for these countries in the table are lower than the EU price. Your own import tax and duty come on top at delivery. ## Returns differ by store Both stores give 14 days from delivery to ask for a return. The [US refund policy](https://us.snuuzu.com/policies/refund-policy), read on 1 October 2026, accepts only a mattress with an unbroken seal, and it does not take back opened pillows. The [EU refund policy](https://www.snuuzu.com/policies/refund-policy) lets you unpack and inspect the mattress, but Snuuzu can deduct money for use beyond an inspection. Our [Snuuzu return-policy answer](/faq/what-is-the-snuuzu-return-policy) explains the steps. ## What to check on a used Snuuzu We found no resale prices to quote. If you buy a used Snuuzu, check these points before you pay: - The version. The Model Y mattress is 20 cm thick and the Model 3 mattress is 18 cm. Snuuzu says that a Model 3 mattress in a Model Y raises the hip area. - The pump. Charge it by USB-C and run a full inflation and deflation. Newer boxes have two pumps and a USB-C cable. - The valve. Leave the mattress inflated overnight. Snuuzu says that each loss of air reported to it came from the orange valve not being fully closed. Press and turn the valve 45° to seal it. - The cover. Unzip it and check the zip and the fabric. The cover is machine-washable at 30 °C. - The bag and the repair set. The carry bag stays attached to the mattress, and a quick-repair set comes in the box. - The receipt. The 3-year warranty covers defects. Snuuzu does not say whether a second owner keeps it, so ask Snuuzu with the original order details. Snuuzu supplies spare covers, pumps and cables on request. See [Snuuzu accessories and spare parts](/faq/snuuzu-accessories). ## Discount code for a new Snuuzu AWDCAMPER is our partner code for new orders in both Snuuzu stores. The [Snuuzu discount page](/discounts/snuuzu) records the cart tests, and the [Snuuzu Model Y review](/reviews/snuuzu-model-y) covers the mattress itself. ## This answer does not apply if… You drive a Model Y L or a Cybertruck. Snuuzu makes no mattress for either car. See [is there a Snuuzu for the Model Y L](/faq/is-there-a-snuuzu-for-model-y-l). Before you order ## Choose the store for your country Use the US store for the USA and Canada and the EU store for every other country. AWDCAMPER is our partner code in both stores. [Open the Snuuzu discount details](/discounts/snuuzu) · [Read the Model Y review](/reviews/snuuzu-model-y) ## Sources 1. [FAQ](https://us.snuuzu.com/pages/faq) us.snuuzu.com · checked 1 Oct 2026 2. [US shipping policy](https://us.snuuzu.com/policies/shipping-policy) us.snuuzu.com · checked 1 Oct 2026 3. [EU shipping policy](https://www.snuuzu.com/policies/shipping-policy) snuuzu.com · checked 1 Oct 2026 4. [US refund policy](https://us.snuuzu.com/policies/refund-policy) us.snuuzu.com · checked 1 Oct 2026 5. [EU refund policy](https://www.snuuzu.com/policies/refund-policy) snuuzu.com · cited in the revision of 1 Oct 2026 ## Related questions and pages - [What is the Snuuzu return policy?](/faq/what-is-the-snuuzu-return-policy) - [Does Snuuzu sell pillows, sheets or a cover?](/faq/snuuzu-accessories) - [Snuuzu alternatives](/guides/snuuzu-alternatives) - [Snuuzu brand overview](/snuuzu) [All Tesla camping answers](/faq) ## Guides and tools [**Tesla camping: getting started** Guide · a complete beginner’s guide](/guides/getting-started-tesla-camping) [**Camp Mode battery calculator** Tool · climate use and departure charge as a range](/tools/tesla-camp-mode-battery-calculator) [**Mattress finder** Tool · shortlist by Tesla model, sleepers and budget](/tools/tesla-mattress-finder) By Tesla Mattress Guide Page last revised 1 Oct 2026